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Golink [Data Empowerment Sdn Bhd] Hiring | Software Support

Updated: Oct 16, 2023

Unit B-01-08, Sunway Nexis, Unit A-02-12 & 1, Jalan PJU 5/1, Kota Damansara, 47810 Petaling Jaya, Selangor


Requirements:

· Minimum Diploma in any Accounting / Business/ IT related discipline.

· Strong interpersonal and communication skills in English & Mandarin.

· A self-starter mentality with a collaborative, team-player work ethic and eager to learn.

· Good analytical skills, ability to absorb new technologies and think outside of the box.

· Flexibility to travel for onsite client engagements and training sessions. Therefore, must possess a driving license and own transportation.

· Must be willing to work in PJ area, Kota Damansara.


Responsibilities:

· Deliver engaging and informative training sessions (both on-site and online) to clients.

· Serve as a trusted expert to our clients, providing expert guidance on software deployment, software support, and implement strategies.

· Work closely with customers to identify their training needs and tailor training programs accordingly.

· Ensure successful implementation of software solutions by providing technical support and troubleshooting during the deployment phase.

· Stay up to date with the latest features and enhancements of our software products and incorporate them into training materials.

· Provide technical assistance, support and solutions for incoming inquiries via chat, phone, and email in a professional, timely and accurate manner as per Service Level Agreement (SLA).

· Contributing to and executing continuous improvement initiatives

· Performs other related duties as assigned.


Benefits:

· Great remuneration packages

· Attractive commission scheme/ allowance

· Diversified career growth and advancement opportunities

· Season Parking

· Medical benefit

· Office snack and beverage perks

· Company trip

· Smart casual dress code

· Easy access to MRT Surian

· Training provided



Interested candidates, please send your resume to admin@golink.com.my




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